Widerrufsrecht

Refund Policy

Our policy lasts 14 days. If 14 days have gone by since your delivery, unfortunately, we cannot offer you a refund or exchange.

Eligibility for Returns To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Vintage Disclaimer As Traces Silver, we specialize in vintage and antique jewelry. Please note that these items may show natural signs of age or wear. These characteristics are not considered defects but are part of the item's unique history.

Shipping & Costs

  • You will be responsible for paying for your own shipping costs for returning your item.

  • All customs duties, taxes, and shipping fees are non-refundable and must be covered by the customer.

  • Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.

To initiate a return, please contact us at support@tracessilver.com.